If you see it Click on it and click Remove at the bottomġ1.) Select Apply and Ok on the Print Server Properties windowsġ3.) Open up the run command with the 'Windows key + R' key comboġ4.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files. (Note: there is a space in between “printui.exe” and “/s”)ĩ.) Look for HP Printer driver. Click Start and select the printer that doesn’t scan. Click HPPSdr.exe to open the software’s window. Select HP Print and Scan Doctor on the HP Customer Support page to download the troubleshooter. Make sure the printer is on and connected to your laptop. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'Ħ.) Open up the run command with the 'Windows key + R' key combo.ħ.) Type printui.exe /s and click Ok. Open the HP Print and Scan Troubleshooter. Unplug any USB cable, if any, before doing this.ġ.) In Windows, search for and open Programs and featuresĤ.) In Windows, search for and open Devices and printersĥ.) In the Devices and Printers windows look for your HP printer. HP Instant try to do a root uninstall and reinstall of the software:.

Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.

Hp print and scan doctor does not work